Building confidence in complex software.

Manual testing of a web-based inventory, finance, accounting, and production management platform.

• Review and prioritize an audited QA test suite based on business dependencies, risk, and E2E workflows.
• Design positive, negative, boundary, validation, and business-rule test scenarios.
• Test tenant settings, companies, offices, products, banking details, and inventory configuration.
• Report functional, navigation, UX, and localization issues in GitHub with reproduction steps, actual and expected results, and acceptance criteria.
• Prepare structured test data and E2E scenarios involving product setup, stock imports, commercial documents, payments, open items, and accounting records.
• Collaborate with the project owner to clarify requirements and improve application usability.
• Prepare selected regression scenarios for future Playwright automation and SQL database validation.

Anonymized professional experience involving autonomous mobile robotics, SLAM mapping, navigation validation, and AI-assisted computer vision.

SLAM Mapping & Robot Operations

• Performed SLAM mapping and remapping.
• Validated map continuity, spatial accuracy, and localization stability.
• Configured navigation environments, waypoints, scene boundaries, and avoidance zones.
• Reviewed robot traversal and navigation behavior.
• Investigated localization and operational issues.
• Performed hands-on robot driving and operational monitoring.

AI & Computer Vision Validation

• Reviewed AI-generated object and scene detections.
• Identified false positives and missed detections.
• Evaluated classification results and confidence levels.
• Investigated inconsistent predictions and edge cases.
• Corrected inaccurate detections and reviewed saved corrections.

Experience across SaaS, web, mobile, payment systems, API-driven applications, event-industry platforms, business analysis, and digital marketing.

QA Engineer

Aug 2017 – Apr 2026

• Developed test plans and testing strategies based on product requirements.
• Designed functional, non-functional, negative, and edge-case scenarios.
• Performed functional, regression, integration, exploratory, and end-to-end testing.
• Validated web, mobile, and API-driven applications.
• Tested REST APIs and third-party integrations.
• Verified payment workflows, transaction states, and complex business rules.
• Performed cross-browser, cross-device, usability, and performance-related checks.
• Reported defects, verified fixes, and maintained testing documentation.
• Participated in requirements and design reviews.
• Collaborated with developers, designers, and stakeholders.
• Contributed to release readiness, quality reporting, and process improvements.
• Provided guidance and support to other QA team members.
• Validated landing pages, tracking, forms, UTMs, and conversion paths.

Event-Industry Platform Experience

Professional project experience within BSS

• Tested event-management workflows and related integrations.
• Performed requirements analysis and product coordination.
• Validated AI-assisted people recommendations.
• Reviewed recommendation relevance and business-context consistency.
• Tested audience-related and marketing campaign functionality.
• Collaborated with stakeholders and technical teams.

Business Analyst & Client Support

Apr 2019 – Apr 2026

• Acted as a primary point of contact for international clients.
• Bridged communication between clients and technical teams.
• Translated business needs into actionable QA and development tasks.
• Clarified requirements and supported issue investigation.
• Supported post-deployment maintenance and product improvements.
• Coordinated communication throughout project delivery and support.

Digital Assistant

Aug 2017 – Dec 2022

• Created SEO-optimized blog posts and website content.
• Created social media content for company products.
• Worked on Facebook/Meta paid ads.
• Supported social media and content marketing campaigns.
• Assisted with campaign performance monitoring and optimization recommendations.
• Coordinated marketing content with campaign objectives.
• Supported audience engagement activities.

Quality assurance for e-commerce platforms developed with Magento and WordPress.

• Validated e-commerce user flows.
• Performed functional and regression testing.
• Checked localization and consistency across different markets.
• Performed cross-browser and cross-device validation.
• Collaborated with developers to validate fixes.
• Identified usability issues and supported stable releases.

Digital advertising, client communication, promotional content, and website quality validation.

• Managed communication with advertising clients.
• Presented advertising services, media packages, and banner-placement opportunities.
• Advised clients on advertising formats and traffic-driving opportunities.
• Coordinated advertising placements across company-owned websites.
• Performed product photography and created promotional descriptions.
• Created and published social media content.
• Supported organic social media promotion.
• Performed pre-launch functional testing of landing pages and web tools.
• Supported SEO and QA reviews of digital campaign assets.
• Validated UI components and user flows in WordPress and CMS-based websites.